RETURN/EXCHANGE POLICIES

IMPORTANT:

You may return/exchange an unused item in new condition within 30 days of purchase. 

All items must include original packaging.

• Continguous US customers will be responsible for return shipping only (An exchanged item shipping via freight will be subject to a return shipping cost)
• International customers will be responsible for shipping both ways
• Please allow 3-5 days for your return to be processed or an exchange to be sent

For a return authorization, larger items, or defective items please email Info@ngenfitness.com to ensure you get the best service!